JK Tech at NACS Show 2025: Redefining Convenience Retail with Conversational Commerce and AI

October 13, 2025 By: Hemanth Kumar

October 14–17, 2025 | McCormick Place, Chicago

The NACS Show 2025 is where the world of convenience and fuel retail converges, an event that sparks ideas, builds connections, and showcases the innovations shaping the next era of retail. This year, JK Tech is proud to be part of that conversation, bringing its vision of conversational commerce, Generative AI, and data intelligence to solve real-world challenges across store and forecourt operations.

Our New Chapter for the Convenience Ecosystem

Today’s convenience shoppers expect more than just speed; they expect smart, seamless, and personalized experiences wherever they engage. Whether fueling their vehicles, ordering ahead, or exploring in-store offers, customers want interactions that are relevant, instant, and human-like.

Yet, many retailers face persistent challenges:

  • Disconnected systems between store and forecourt

  • Limited personalization due to siloed data

  • Inconsistent customer experiences across touchpoints

JK Tech believes the solution lies at the intersection of AI, data, and human connection, where intelligent systems understand customer intent, predict needs, and respond conversationally in real time.

Our Focus at NACS 2025

At JK Tech, we are on a mission to reimagine how convenience and fuel retailers engage customers, optimize operations, and unlock growth through three key innovation pillars:

1. Conversational Commerce- Making Every Interaction Matter

From the pump to the POS, conversational interfaces are transforming how customers engage.

Our solutions enable chat, voice, and multimodal interactions that help retailers:

  • Upsell relevant offers and drive loyalty

  • Streamline ordering and payments

  • Deliver real-time support through intelligent assistants

  • Provide a unified experience across mobile, kiosk, and forecourt touchpoints

With AI-powered natural language understanding, we help turn everyday transactions into meaningful conversations that deepen engagement and drive revenue.

2. Generative AI- From Insight to Action

We’re leveraging GenAI to make retail smarter, faster, and more responsive.

Our AI models can:

  • Generate personalized offers and real-time recommendations

  • Auto-create contextual content and promotional messaging

  • Summarize operational insights and anomalies for store associates

  • Predict equipment issues or inventory needs before they impact operations

By combining automation with creativity, we empower teams to focus on what truly matters, delivering an exceptional customer experience.

3. Data Intelligence, Unifying Store and Forecourt

The modern convenience store thrives on data-driven decisions.

Our unified data platform brings together insights from POS systems, loyalty platforms, pump telemetry, and IoT devices, enabling:

  • Real-time visibility into forecourt activity

  • Predictive maintenance and anomaly detection

  • Advanced analytics for product performance and promotions

  • Closed-loop attribution from offer to conversion

With a connected data ecosystem, retailers gain agility, foresight, and control, reducing operational friction and driving profitability.

Transforming the Store and Forecourt Experience

We understand that innovation only matters when it solves real problems. That’s why our focus remains grounded in tangible outcomes:

  • Personalized pump experiences that increase basket size

  • AI-powered forecasting to prevent stockouts and downtime

  • Frictionless store journeys with integrated payment and loyalty

  • Predictive maintenance that keeps the forecourt running efficiently

Together, these advancements create a smarter, more connected, and customer-centric retail environment.

Meet JK Tech at NACS Show 2025

At NACS, we are here to discuss how Conversational AI, Generative Intelligence, and Data Platforms can enhance every moment, from the pump to the purchase.

Reach out for a private session to experience:

  • Our AI-driven retail solutions

  • Interactive discussions on how we can solve some of your ongoing store and forecourt challenges in Chicago, and explore how we can co-innovate to build

Looking Ahead

At JK Tech, we believe the future of convenience retail is personal, predictive, and conversational.

As AI and data reshape how people shop, fuel, and connect, we are committed to helping retailers stay ahead, creating experiences that are frictionless, human, and intelligent.

We look forward to meeting you at NACS Show 2025 and shaping what’s next for store and forecourt innovation.

About the Author

Hemanth Kumar

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